Refurbished laptops are laptops that have been returned to the manufacturer or a third-party refurbisher for any reason, such as a customer return, a lease return, or a minor defect. The refurbished laptop is then inspected, cleaned, and repaired, if necessary. Any broken or malfunctioning components are replaced, and the laptop is installed with a new operating system and software. Once the refurbishment process is complete, the laptop is tested to ensure that it is in perfect working order and then resold.